OUR STORE POLICIES
We believe that honesty is the best policy for today’s online shopping market. In that spirit, we designed the most generous, fair and transparent policies for our customers. Learn more below, and reach out with questions.
OUR SHIPPING POLICY
Everything You Need to Know
You won't have to wait long for your beautiful tea cup candles from That Tea Cup Guy. We offer fast shipping times of 2-3 business days for all of our orders. We take great care in packaging and shipping your candles, so they arrive in perfect condition. If you have any questions about our shipping process, please don't hesitate to contact us.
RETURN POLICY
How We Do It
We stand behind our products and are committed to ensuring that our customers are completely satisfied with their purchases. If you are not satisfied with the tea cup candles you received, we are happy to offer a refund or exchange within 30 days of purchase. To initiate a return, please contact us and we will provide instructions on how to proceed.
OUR PRIVACY POLICY
All About Information Security
We collect personal information such as your name, email address, and shipping address for the sole purpose of fulfilling your order and providing excellent customer service. We do not share this information with any third parties unless required to do so by law.